Privacy Policy

Who We Are

This Privacy Policy applies to Custom Lafayette Concrete Company ("Custom Lafayette Concrete Company", "we", "us", or "our"), a concrete contracting company based in Lafayette, IN. Our website is located at concretecompanylafayette.com. You can reach us at hi@concretecompanylafayette.com.

What Information We Collect

We collect information in the following ways:

• Contact form submissions. When you fill out a form on our site, we collect your name, phone number, email address, and any details you include about your project.
• Phone calls and emails. If you contact us directly by phone or email, we may retain the content of that communication to follow up with you.
• Analytics data. We use analytics tools to understand how visitors use our website. This may include your browser type, device type, pages visited, time on site, and referring URL. This data is collected in aggregate and is not linked to your personal identity.
• Cookies. Our website may use cookies to remember your preferences and to help analytics tools function. You can disable cookies in your browser settings, though some site features may not work correctly if you do.

How We Use Your Information

We use the information we collect to:

• Respond to your inquiry and schedule a free estimate.
• Communicate with you about your project, including quotes, scheduling, and follow-up.
• Improve our website and understand which pages are most useful to visitors.
• Comply with legal obligations if required.

We do not sell, rent, or trade your personal information to third parties for marketing purposes. We do not use your contact information to send promotional messages unless you have specifically requested them.

Third-Party Services

We use a third-party form service to power our contact form. When you submit a form, your data is transmitted to and stored by that provider according to their own privacy policy. We also use analytics tools that may set cookies or collect data about your visit. These services are standard, and we choose providers that take data privacy seriously.

Data Retention

We retain contact information and project correspondence for as long as it is needed to serve you and for reasonable follow-up purposes, typically no longer than two years after your last interaction with us. Analytics data is retained according to the settings of the analytics tool we use.

Your Rights

You have the right to:

• Request a copy of the personal information we hold about you.
• Ask us to correct inaccurate information.
• Ask us to delete your personal information, subject to any legal obligations we may have to retain it.
• Opt out of any future marketing communications at any time.

To exercise any of these rights, contact us at hi@concretecompanylafayette.com.

Children

Our website is not directed at children under the age of 13. We do not knowingly collect personal information from children. If you believe a child has submitted information to us, please contact us and we will delete it promptly.

Security

We take reasonable steps to protect the information you share with us. Our website uses HTTPS encryption. However, no method of data transmission over the internet is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the effective date at the top of this page. Your continued use of our website after any changes means you accept the updated policy.

Contact Us

If you have questions about this Privacy Policy, email us at hi@concretecompanylafayette.com or visit our contact page.